返回

职位详情

Customer Service Officer in Netherlands 荷兰客服专员

1-1.5万/月 全职
武汉市 1-3 年
大专 2022-11-08
带薪年假 五险一金 年底双薪 全勤奖 交通补贴 餐补 房补 通讯补贴 周末双休 定期体检

职位要求

具体岗位描述:

岗位职责:
1.Supporting the dealers in your region
支持所在区域的经销商
2.Ensuring correct registration and handling of the complaint
确保正确登记和处理投诉
3.Provide an analysis based on the complaints reports
根据投诉报告提供分析
4.Provide product-related advice
提供产品相关建议
5.Providing technical (dealer) training courses
提供技术(经销商)培训课程
6.Working together with and supporting our service team where necessary
必要时与我们的服务团队合作并为其提供支持
7.Attend a team day in Wijchen once a week
每周参加一次在 Wijchen 的团队日
8.Participating in events and/or trade fairs
参加活动和/或贸易展览会
任职要求:
1.Can work independently and proactively
能独立工作,积极主动
2.Is familiar with the market in his/her region
熟悉所在地区的市场
3.Affinity with technology (preferably in the two-wheeler industry)
有技术亲和力(最好是两轮车行业)
4.Can work well in a dynamic team and is willing to learn from our technical team
能在充满活力的团队中工作良好,愿意向我们的技术团队学习
5.Has good communication skills
具有良好的沟通能力
6.Has a good command of the English language, preferably also German
流利的英语,最好会德语
7.Good knowledge of Excel and Word
良好的Excel和Word知识
8.Available 40 hours a week.
每周工作40小时。

招聘人数:2人