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专业要求:
学历要求:不限
工作经验:不限
薪资待遇:面议
招聘人数:若干
招聘对象: 社会人才
Description Retail Banking and Wealth Management (RBWM) Retail Banking and Wealth Management leverages HSBC’s global retail banking expertise and wealth management capabilities to deliver a broad range of world-class retail banking solutions to millions of customers. Driving for growth in key markets around the world, the business comprises areas such as retail banking, wealth management, insurance and asset management, with a focus on customer-centric propositions and innovative and efficient distribution channels that will differentiate our customer experience and deliver market leading retail banking and wealth management solutions. We are currently seeking an experienced professional to join our team. In this role, you will: To perform accurate and efficient counter transactions and to offer a high standard of courteous and professional service to customers To establish and keep good relationship with valuable customers by providing one-stop counter services To have a strong sales sense and skills to cross-sell and proactively refer potential customers to Personal Relationship Officer (PRO) / Personal Relationship Manager (PRM) to support sales and promotion strategies. To be able to introduce independently promoted products to valuable customers To report customer feedback and collect market intelligence in order to seek continuous improvement in customer service Be familiar with local rules and regulation and internal guidelines and always keep alert for any suspicious Money Laundry activity and do report to superior Qualifications To be successful in the role, you should meet the following requirements: Bachelor degree or above(recognized by the state) Good understanding of local rules and regulations and internal guideline Strong sense of responsibility Good communication and interpersonal skill Good written and spoken English Good sales sense and selling skills Nice personality You’ll achieve more at HSBC. www.hsbc.com.cn/careers HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within and inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website. /IC/* Issued by HSBC Bank (China) Company Limited
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更新时间:2024-07-08
更新时间:2024-07-08
更新时间:2024-07-08
更新时间:2024-07-08
更新时间:2024-07-08
更新时间:2024-07-08
更新时间:2024-07-08
更新时间:2024-07-08
更新时间:2024-07-08
更新时间:2019-08-01
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工作地区: 佛山市 学历要求:大专及以上性别要求:不限
工作经验:不限薪资待遇:面议招聘人数: 1
公司性质:私营企业公司规模:所属行业:银行
职位描述:
岗位职责: 1、服务于汇丰(中国)客户服务热线,致力于向客户提供全球性的卓越服务。 2、通过电话、电子等客服渠道向汇丰银行客户提供精准及令人满意的客户服务。努力了解客户的财务需求并提供恰当的银行产品或解决方案。 3、通过与客户/潜在客户的交流建立稳固良好的客户关系基础,针对客户的需求发现潜在销售机会积极主动为其提供分行面谈预约等商谈机会。 4、需要具备高度责任感,针对客户提出的问题要积极主动的采取措施帮助解决。遇到问题时需及时向上级汇报,在经理指引下学习与其他部门合作通力解决困难。 5、在汇丰一贯坚持的合规原则下完成各项工作内容,达成考核指标。 6、为金融市场的有序透明运作而努力,平等对待每一位客户。 岗位要求: 1、 大专及以上学历 2、 能适应通宵班工作 3、 能够在高压,快节奏的环境中工作 4、 普通话良好,有英文基础优先 5、 出色的沟通技巧,始终保持礼貌与友好 [详情]
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